The UK's leading skin clinic
The UK's leading skin clinic

Free Video Consultations

Please complete the below form and we will contact you to confirm your appointment time

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    Are you an existing client of CoLaz? *

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    First Name *

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    Which service would you like?
    Skin Rejuvenation
    Inch Loss Treatments
    Non Surgical
    Skin Imperfections
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    Skin Rejuvenation

    Inch Loss Treatments

    Non Surgical

    Skin Imperfections

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    Meet The Team

    Follow the steps to have a virtual face to face Video Consultation with a Specialist!!

    Frequently Asked Questions

    How do I attend the meeting?

    Once you book an online consultation, the system will confirm your appointment with mail or text message than later our agent conatct with you for details.

    What to expect during the Video Consultation?

    You will discuss your concerns, goals, or conditions in detail with a practitioner or a doctor from CoLaz. You will also discuss your medical history, any treatments you have had, your treatment schedule, and the next steps of your journey.

    Didn't' received the text message or email with a link.

    When you booked in the consultation, you will receive only the confirmation of your meeting.

    I can't find the email with the link.

    Please search in your inbox for CoLaz email; if there is nothing in your main inbox, then let us know through direct call or using contact us page.

    My Speaker is not working on Android or iOS device.

    Test these troubleshooting actions if you have speaker problems after joining a meeting on the mobile app for iOS or Android. Speaker Problems:

    • 1. Ensure your speaker is turned on. If you see the speaker icon in the bottom-left corner is turned off, tap it to turn on your speaker:
    • 2. Increase the volume on your mobile device using the volume buttons or notification panel. Even if the speaker is turned on the app, your device's volume might be set to mute or vibrate only.
    • 3. Try using earphones.
    • 4. Restart your mobile device.
    • 5. Reinstall the app from the Apple App Store or Google Play

    My Microphone is not working on Android or iOS device.

    Test these troubleshooting actions if you have microphone problems once you are in the meeting on the mobile app for iOS or Android. Microphone Issues:

    • 1. Ensure the microphone is not on mute. If you see the muted Audio icon in the meeting controls, tap it to unmute yourself.
    • 2. If you are still muted, the host may have muted you upon entering the meeting. Ask to be unmuted by sending a chat message to the host.
    • 3. Ensure you have connected your mobile device's audio. If you see the following Join Audio icon in the meeting controls, tap it and select Wifi or Cellular Data If prompted, allow the app to access your microphone.
    • 4. Try using earphones with a microphone.
    • 5. Ensure the app has access to your device's microphone: iOS: Go to Settings > Privacy > Microphone and switch on the toggle for Zoom. Android: Go to Settings > Apps & notifications > App permissions or Permission Manager > Microphone and switch on the toggle for Zoom.
    • 6. Ensure that no other applications are using the microphone at the same time.
    • 7. Restart your iOS device.
    • 8. Reinstall the app from the Apple App Store or Google Play

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